Audiocast Operator Assisted
Managed Event Service ChangesPlease read this important information about temporary changes to our Managed Event
Important notice: Temporary changes to the BT Premium Managed Event service
To enable us to deal with the increased demand of our services, we are making some temporary changes to the BT Premium Managed Event service.
The changes below will allow us to focus on delivering our core service which is essential to help you and all our customers with business continuity during these unprecedented times.
Suspended: Meet and Greet service
We have stopped offering attended entry for our Premium Managed Event service. (This is the Meet and Greet service where a user dials in, we answer the call and speak directly with them asking for their meeting passcode to join them into the call).
Alternative: Our pre-registration or automated entry methods will be offered as alternatives for Meet and Greet. These services allow many more users (1000s) to join an event call compared to Meet and Greet calls which are limited to approx. 400 users per call and have time of day or day of week restrictions too.
You will continue to receive our high touch event service with a BT Event co-ordinator (operator) so you get the same experience with these alternative methods of joining premium event meetings.
Frequently asked questions (FAQ)
Audiocast Operator Assisted is a booked audio conferencing service, designed specifically for larger conferences from 40 to over 2500 participants.
Audiocast Operator Assisted is ideal for formal meetings and mass communications to large audiences:
- Multinational conferences
- Company announcements
- Training courses
- Global financial reviews
- Project progress meetings
- Seminars and lectures
To use Audiocast Operator Assisted all you need is a landline or mobile phone, preferably with a tone-dialling facility for each participant.
Audiocast Operator Assisted Global Access enables people from over 70 countries to join a booked conference by using a local dial-in number.
With Audiocast Operator Assisted, you benefit from the services of an expert Event Management team to help you before, during and after the conference, which gives you the reassurance that will help ensure your conference runs smoothly.
- Event management at no extra cost to help you plan and manage your conference
- Pre-registration to allow organisers to track conference registration and attendance
- Security ensured by a unique passcode for each conference
- Pre-booking to guarantee number of lines
- Automated dial-in for fast access
- Coordinator assistance, as required