Audiocast Operator Assisted

Best Practices

These simple steps will help you make the most out of your Audiocast Operator Assisted conference.

Set meeting times that work across time zones
Remember your participants may be in time zones other than your own.
Double check the confirmation email for accuracy
Be sure to check the details of your confirmation email when you receive it, to ensure accuracy.
Communication prior to the call is critical
An event manager will contact you prior to your call to confirm details, and to discuss how the call is run.
Cancel a call
If you must cancel your call, please contact the help desk at least 24 hours prior to start time.

Begin and end meetings on time
If you are the host of the conference, dial in up to 15 minutes early. Use the extra time to greet presenters or discuss any last minute concerns with the operator.
For interactive conferences, participants may mute their phones by pressing * 6
If you have a large conference, your conference call will generally be listen only. However, if you have an interactive call, participants may mute and unmute their lines.
Note: If you are the host or speaker, the feature to mute/unmute does not apply.
Help is always available by pressing * 0
For all Audiocast Operator Assisted conferences, the operator will be monitoring your call for help signals.
Note: For security reasons, the operator is not listening, but is monitoring the call in case of any issues.

Remind participants about follow-up or review
If you recorded the event, remind participants (and other invitees who did not attend the meeting) that there is replay and recording available (if applicable).
Post-call features will be sent to host
If host has requested post-call features, such as a participant list or a recording of the conference, this information will be sent after the conference.