Audiocast Operator Assisted
Managed Event Service ChangesPlease read this important information about temporary changes to our Managed Event
Important notice: Temporary changes to the BT Premium Managed Event service
To enable us to deal with the increased demand of our services, we are making some temporary changes to the BT Premium Managed Event service.
The changes below will allow us to focus on delivering our core service which is essential to help you and all our customers with business continuity during these unprecedented times.
Suspended: Meet and Greet service
We have stopped offering attended entry for our Premium Managed Event service. (This is the Meet and Greet service where a user dials in, we answer the call and speak directly with them asking for their meeting passcode to join them into the call).
Alternative: Our pre-registration or automated entry methods will be offered as alternatives for Meet and Greet. These services allow many more users (1000s) to join an event call compared to Meet and Greet calls which are limited to approx. 400 users per call and have time of day or day of week restrictions too.
You will continue to receive our high touch event service with a BT Event co-ordinator (operator) so you get the same experience with these alternative methods of joining premium event meetings.
Audiocast Operator Assisted offers a complete range of easy-to-use audio conferencing features that help ensure that your conferences are as efficient, productive, and successful as possible.
Features available before the call
|Global access||Simplify access to your meetings by providing local, in-country telephone numbers for participants from over 70 countries.|
|Meeting entry||Tailor your participants' entry into your meeting to your needs using either pre-registration or instant access.|
|Pre-registration||Track conference registration and attendance, with the option to collect additional information about individuals* who register for your conference, helping you to plan your message and the number of lines required.|
|Restricted list||Enhance the privacy of your meeting by admitting only those participants identified on a list you provide.|
Features available during the call
|Audio Streaming||Broadcast your live or pre-recorded meeting to a wider audience by streaming (webcasting) your event over the internet.|
|Communication line||Communicate with your Event Manager over a separate and discrete line during your meeting to coordinate the flow of your meeting.|
|Digital Recording||Have your meeting recorded digitally and made available for future reference.|
|Lecture||Mute all lines, apart from the speaker's, to reduce background noise.|
|Mute||Participants can mute their own phone line to eliminate background noise.|
|Question & answer||Manage question and answer sessions using your Event Manager to moderate the order and pace of questions.|
|Roll call||Have the names of all the participants announced within the meeting.|
|Sub-conferences||Conduct a private, secure meeting apart from your main meeting where small groups can have detailed discussions. This feature is ideal for speakers to convene prior to a meeting or for break-out sessions.|
|Vantage Point||View all aspects of your Audiocast Operator Assisted conference with a real-time, web-based application. With Vantage Point you can view a list of the participants in your meeting, prioritise the question & answer queue and chat directly with your Event Manager.|
|Voting / polling||Solicit feedback during your meeting by having participants use their telephone key pad to give instant feedback based on multiple-choice questions.|
|Web collaboration||Add a visual element to your meetings by using web conferencing to complement your Audiocast Operator Assisted service - share documents and presentations.|
Features available after the call
|Participant list||Obtain a list of the participants who attended your meeting.|
|Replay||Have your recorded conferences made available for replay over the telephone.||Transcription||Obtain a text version of your meeting.|
Certain features carry an additional charge. Not all features are available with all meeting entry options. Please contact the help desk for more details.
* Subject to the Data Protection Act.