Audiocast Operator Assisted

Best Practices

These simple steps will help you make the most out of your Audiocast Operator Assisted conference.

Before Meeting

  • Set meeting times that work across time zones
    Remember your participants may be in time zones other than your own.
  • Double check the confirmation email for accuracy
    Be sure to check the details of your confirmation email when you receive it, to ensure accuracy.
  • Communication prior to the call is critical
    An event manager will contact you prior to your call to confirm details, and to discuss how the call is run.
  • Cancel a call
    If you must cancel your call, please contact the help desk at least 24 hours prior to start time.

During Meeting

  • Begin and end meetings on time
    If you are the host of the conference, dial in up to 15 minutes early. Use the extra time to greet presenters or discuss any last minute concerns with the operator.
  • Help is always available by pressing * 0
  • For all Audiocast Operator Assisted conferences, the operator will be monitoring your call for help signals.
    Note: For security reasons, the operator is not listening, but is monitoring the call in case of any issues.

After Meeting

  • Remind participants about follow-up or review
  • If you recorded the event, remind participants (and other invitees who did not attend the meeting) that there is replay and recording available (if applicable).
  • Post-call features will be sent to host
    If host has requested post-call features, such as a participant list or a recording of the conference, this information will be sent after the conference.

Global Access Numbers


Find the numbers you need now

Help desk


For help during your call key *0

  • UK Freefone
    0800 0850 679
  • UK Direct Dial
    +44 207 402 0303
  • US Toll free
    1 866 766 8777
  • US Direct dial
    +1 617 801 6700
  • Australia
    1 800 234 799 or +61 2 8066 2533
  • Hong Kong
    +852 3011 4702
  • India
    000800 4401782
  • Japan
    0120 363 877
  • Korea
    +82 (0)2 3483 1171
  • Malaysia
    +60 (0)3 7712 4597
  • Singapore
    +65 6622 1558
  • Taiwan
    +886 2 2162 6528