CO2 Neutral Conference Call
Frequently asked questions (FAQ)
Immediately, there is no need to activate it. Simply follow the steps in the CO2 Neutral Conference Call Reference Guide.
Simply tell your participants what time the meeting will start and give them the dial-in telephone number and the participant passcode.
All you need is a touch-tone phone, the dial-in number and passcode.
Press *0 on your telephone keypad during the call to reach a conference coordinator who may ask you about:
- Who is experiencing the issue?
- What is the issue?
- When did the issue occur?
- What meeting telephone number did the person dial?
- What was the telephone number the person dialed from?
- What was the type of telephone used (e.g., mobile, landline, or IP phone)?
If unable to reach the operator using *0 please contact the helpdesk.
CO2 Neutral Conference Call settings can be changed online or via the Help desk. Options for both entry and exit of participant, include: no announcement, a tone, a generic announcement Someone has joined the call, or a personal announcement that gives the participant's name.
A CO2 Neutral Conference Call dial-in number allows international participants to dial into the conference calls using a local dial-in number.
Local numbers are easier to dial and more cost-effective than using international numbers.
To view your complete list of Global Access Numbers, visit the Find Your Global Access Numbers page on our website.
CO2 Neutral Conference Call is available from over 70 countries. To view your complete list of Global Access Numbers, visit the Find Your Global Access Numbers on our website.
*6 Mute on/off - If you are in a noisy environment or on a mobile phone, you can mute your own line. Participants can mute their own line when not speaking. This will reduce background noise levels in the conference call.
Try not to use a speaker phone. If unavoidable, use the mute function stated above when not speaking and move away any projectors from the microphones.
*0 Operator assistance - Use this function if you still find you have sound problems and a Conference Coordinator will help you to resolve any audio problems.
A local toll-free phone number is a freefone number participants can use to dial-in.
An international dial-in number allows participants from over 70 countries to join the call with a local dial-in number, saving them the cost of an international call.
CO2 Neutral Conference Call Recording allows you to instantly record your CO2 Neutral Conference Call calls by pressing *8 on your telephone keypad. Once the call is completed the chairperson can download the recording for archiving or to share the recording for future use.
Yes - now, it's easier than ever for a Chairperson to record CO2 Neutral Conference Call audio conferences. Just press *8 and your recording will begin, press *8 again if you wish to stop the recording. When your meeting ends, the chairperson receives an email notifying them of the recording's location.
Yes, there is. Please refer to your service terms and conditions.
When your meeting ends, the chairperson will receive an email with a web link to a website where you will be able to retrieve your recording. Learn how to access and manage your recording here.